The South African Revenue Service (SARS) has warned taxpayers of intermittent connectivity issues affecting its digital channels
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The South African Revenue Service (SARS) has warned taxpayers of intermittent connectivity issues affecting its digital channels, including eFiling and the SARS MobiApp, as some taxpayers continue submitting their income tax returns during the 2026 filing season.
IOL previously reported that the auto-assessment period for South African taxpayers has come to an end, and those who still need to submit their income tax returns can now make use of the SARS MobiApp to complete the process.
The South African Revenue Service (SARS) had said the auto-assessment period would run from July 1 to July 12, 2026, with taxpayers selected for auto-assessment receiving notifications to review their pre-populated tax information through eFiling or the SARS MobiApp.
The revenue service confirmed that during the opening days of the filing season, around 1.9 million taxpayers were auto-assessed, with about R8 billion in tax refunds paid out within 72 hours.
Now the focus shifts to non-provisional taxpayers, who must submit their income tax returns between July 13 and October 23, 2026.
As people filed on Monday, the revenue service confirmed that some taxpayers were experiencing intermittent access issues on its digital channels, including eFiling and the SARS MobiApp.
SARS said its teams were aware of the connectivity problems and were working to resolve the issue as quickly as possible.
"NOTICE: Intermittent Connectivity on SARS Digital Channels SARS is aware that some taxpayers may be experiencing intermittent access to eFiling and the SARS MobiApp. Our teams are working to resolve this as quickly as possible. We apologise for the inconvenience and thank you for your patience," the revenue service said.
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