Navigating the new UK ETA system: A guide for South African citizens

An aerial view of London and the River Thames. Picture: Unsplash.

An aerial view of London and the River Thames. Picture: Unsplash.

Published Dec 24, 2024

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As part of ongoing efforts to streamline travel to the United Kingdom for international visitors, the UK government has introduced the Electronic Travel Authorization (ETA).

This innovative digital travel authorisation is designed to facilitate the entry of eligible travellers into the UK for various purposes, including tourism, business engagements, study or short-term family visits.

The UK ETA operates similarly to systems already in place in countries such as the United States and the European Union, which have implemented their own ETA processes.

By adopting the ETA, the UK aims to simplify entry requirements, particularly for travellers hailing from non-visa countries, thereby making the travel experience more efficient and user-friendly.

It is important to note, however, that the ETA is not a visa; it is specifically tailored for short visits, allowing stays of up to six months without the need for a traditional visa application.

While many countries around the world are preparing to implement the ETA system, it is essential for South African passport holders to understand that this new requirement will not impact their travel to the UK.

South African citizens will continue to follow the existing visa application process when planning their trips to the UK as they are not included in the categories of travellers eligible for the ETA.

Lynette Machiri, customer experience leader at Flight Centre South Africa, helps navigate these changes that have sparked considerable discussion in travel circles.

Here is what she had to say about the new system.

Who is impacted by the new ETA system?

According to Machiri, it’s crucial to understand that South African passport holders are not affected by the new ETA system.

She highlighted that the ETA is specifically designed for nationals from visa-exempt countries and South African passport holders must adhere to the current visa application process for travel to the UK.

The travel expert added that this doesn't mean that South African travellers can disregard the impending changes.

She also noted that understanding the ETA rollout is crucial as it can affect business professionals collaborating with international partners, travel coordinators arranging trips for overseas visitors, South African residents holding passports from visa-exempt countries, dual citizens who may be eligible to use the ETA with their other passports and travel agents and business travel coordinators managing diverse traveller needs.

The ETA rollout timeline

Machiri noted that the UK’s roll-out of the ETA system is set to unfold in several key phases:

Initial introduction, November 27, 2024.

Implementation for non-European countries, January 8, 2025.

Rollout for European countries: April 2, 2025:

“This system aligns the UK with similar border control measures employed by the US and the EU, aiming to bolster security while streamlining the entry process for eligible travellers,” she said.

“The objective is to create a more efficient travel environment for all visitors to the UK,” said Machiri.

What South African passport holders should do?

The expert said that while the ETA system does not impact South African passport holders directly, many still require a visa for UK travel.

She advised that those planning trips should maintain the existing visa application timeline of at least 6-8 weeks before travel. She also explained that travellers should ensure all documentation aligns with current UK visa requirements.

She also suggested that they consult with travel experts for the latest updates.

Key points for UK travel in 2025

Who needs an ETA: Visa-exempt nationals only.

Who needs a visa: South African passport holders.

Timeline: Allow at least 6 to 8 weeks for visa processing.

Machiri highlighted that the introduction of the ETA marks a significant shift in UK immigration policy, bringing it in line with other nations’ protocols.

She said that while this might signal a move towards greater streamlining, the curtailing of visa requirements remains a crucial stepping stone for South African passport holders.

The future of international travel

As digital authorisation becomes a common practice across the globe, South African travellers can expect benefits such as shorter queues and smoother processes at UK borders.

Machiri noted: “The modernisation of border control systems worldwide indicates a trend toward more efficient, secure travel processes that will ultimately benefit all international travellers.”

She added that for now, South African passport holders can proceed with their usual visa application processes, confident that the new ETA system is distinct from existing travel regulations.

“Consulting with travel experts is recommended to ensure all paperwork is in order for a seamless journey to the United Kingdom,” said Machiri.