Business Report

Want to cancel your SABC TV licence? Here’s what you need to know

Mthobisi Nozulela|Published
Many South Africans are discovering that cancelling their licence is not always a simple process.

Many South Africans are discovering that cancelling their licence is not always a simple process.

Image: IOL Graphics

As the debate over the future of the SABC TV licence continues, many South Africans are discovering that cancelling their licence is not always a simple process.

The annual TV licence fee, which currently funds part of the public broadcaster’s operations, has faced growing criticism as more people move away from traditional television and rely on streaming services and online platforms.

The TV licence system was introduced to help fund the SABC and support local programming.

However, changing viewing habits and declining payments have increased pressure on the broadcaster, with questions being raised about whether the current system remains sustainable.

IOL also previously reported that Minister of Communications and Digital Technologies Solly Malatsi has confirmed that new funding models for the struggling SABC have been submitted to the government.

Malatsi appointed Johannesburg-based research firm BMIT Knowledge Group in September 2025 to develop the models amid the public broadcaster’s falling revenue and mounting financial challenges.

"The appointed service provider met the extended deadline to submit its final report and recommended funding model options. The Department is now engaging the SABC and National Treasury on the recommendations, followed by consultation with the Minister of Finance to enable government to consider and select the most appropriate option", the Minister said.

However, until any changes are officially introduced, South Africans are still required to comply with the current TV licence system.

According to the SABC, South Africans who wish to cancel their TV licence must notify the broadcaster using an affidavit signed and certified by a Commissioner of Oaths.

"When one has sold or otherwise disposed of one’s television set(s), a TV licence is no longer required. The SABC must be notified on a prescribed form (affidavit) of the changed circumstances. No licence is cancelled while money is still outstanding on an account," says SABC on its FAQ page on its website.

Steps to cancel your SABC TV licence:

 

  1. Ensure all fees are paid – no licence can be cancelled if there are outstanding payments.
  2. Prepare the required documentation, depending on your situation:
    • Affidavit confirming you no longer own a TV or that your TV has been denatured (tuner removed). An unofficial scan of the form is available here. Alternatively, the SABC says physical forms can be obtained from its regional offices, but do phone ahead. 
    • Proof of emigration (passport exit stamp, visa, work permit) if moving abroad.
    • New owner details if your TV has been sold or donated, including TV licence number.
    • Proof that your TV was stolen, including SAPS case number.
    • Confirmation from a professional storage company if your TV is being stored.
  3. Submit the affidavit and documents either at an SABC branch or by email to [email protected].
  4. Await verification – the SABC may request additional information or send an inspector to confirm your claim. It is advisable to phone the relevant SABC office in order to confirm receipt of the cancellation.
  5. Licence cancellation – once verified and all fees are cleared, your TV licence account will be officially closed.

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